SMS Terms & Conditions

By accessing or using Imperial Pharmacy, you agree to be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before accessing or using the Service.

1. Consent to Receive SMS: These terms and conditions apply to anyone who agrees to receive informational text messages from or on behalf of Imperial Pharmacy By providing your or your patient’s mobile phone number, you and the patient consent to receive SMS (Short Message Service) notifications and alerts from our Service. These SMS messages may include appointment reminders, updates on scheduling changes, account notifications, and other relevant information related to your use of the Service.
2. Message and Data Rates May Apply: Standard message and data rates may apply to SMS messages sent or received from our Service. You are solely responsible for any fees or charges incurred from your mobile carrier for SMS usage.
3. Frequency of Messages: You may receive SMS messages from us periodically based on your usage of the Service and appointment scheduling activities. We strive to limit the frequency of messages to ensure they are relevant and necessary.
4. Opting Out: You may opt-out of receiving SMS messages from our Service at any time by following the instructions provided in the SMS message or by contacting our support team. However, opting out may impact your ability to receive important notifications and updates related to your appointments.
5. Privacy and Security: We are committed to protecting your privacy and securing your personal information, including any Personally Identifiable Information (PII) collected during the registration and appointment scheduling process. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
6. No Warranty: We make no warranties or representations regarding the accuracy, reliability, or timeliness of SMS messages sent from our Service. We shall not be liable for any errors, delays, or interruptions in the transmission of SMS messages, or for any actions taken in reliance thereon.
7. Modification of Terms: We reserve the right to modify or update these SMS Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of the Service after the posting of any modifications constitutes acceptance of those changes.
8. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law provisions.
9. Additional Provisions: In addition to the above terms, please note the following:
   a. Delivery Timing: SMS messages may be delayed or not delivered due to factors outside of our control, such as network congestion or technical issues with your mobile carrier.
   b. Customer Support: For assistance with SMS-related issues or questions, please contact our customer support team at info@imperialpharmacyrx.com
   c. Third-Party Services: We may use third-party service providers to deliver SMS messages. By using our Service, you acknowledge and agree to the terms and conditions of these third-party providers.
   d. Feedback: We welcome your feedback regarding our SMS notification system. Please let us know if you have any suggestions for improvement or encounter any issues.

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these SMS Terms and Conditions. If you do not agree to these Terms, please do not use our Service.

Last Updated: May 17th, 2024